• Handling time for most orders are two business days.

• For shipping and delivery, we use a courier service. The fee inclusive of handling and postage.

• Once your package has been picked up, you will receive a notification advising that your delivery is on it’s way and should arrive within two to five business days (depending on your location).

• Please ensure you provide a correct address, failure to do so will incur a return and resend fee.

• Please note, if a parcel delivery attempt fails and your consignment is sent back to the warehouse, the receiver is liable for all forwarding costs.

• For any product that is out of stock, we’ll contact you directly and take the necessary actions; we can hold your order until we have that product back in stock, swap with alternate product of the same value or receive a refund, whatever you choose; we’ll process accordingly.

• Delivery time mentioned in checkout might be affected by various unforeseen conditions therefore customers are advised to contact the couriers directly if there are any delays on orders.

DISCLAIMER:

The information provided on this website is for use of a general nature only and is not intended to be relied upon as, nor to be a substitute for, specific professional advice. No responsibility for loss occasioned to any persons acting on or refraining from action as a result of any material in this publication can be accepted.